In today’s rental market, it’s easy for communities to start looking the same on paper. Square footage, amenities, finishes—they’re all things you can compare in a spreadsheet or online listing. But what truly separates one community from another isn’t found on a brochure or a spec sheet. It’s the experience. It’s the service. It’s how you’re treated not just on move-in day, but every day after. And at the Floridian Club of Sarasota, this is where we shine.

With only 309 homes for lease and a staff of 12 full-time professionals, we deliver a level of customer service that is nearly unheard of in today’s rental industry. Here’s how we make the difference:

1. Real People Answer the Phone—Every Time

From your first call for information to years after you’ve moved in, you’ll speak with a real person—not an automated system. We’re here to help, listen, and take action.

2. Maintenance with Heart—and Skill

Our dedicated maintenance manager ensures that the right person with the right expertise handles your maintenance needs. We don’t believe in quick fixes—we believe in quality work, done promptly and professionally, with thoughtful follow-up every time.

3. Mindful Events That Connect

Our lifestyle team curates monthly events that are more than just calendar fillers. These are gatherings that are thoughtfully planned, well-attended, and genuinely fun, offering a sense of belonging that’s hard to find elsewhere.

4. Leasing Staff Who Truly Listen

Have a question or concern? Our leasing team doesn’t vanish after your lease is signed. They remain accessible, responsive, and committed to helping you feel comfortable and supported throughout your residency.

5. Promises Made, Promises Kept

At the Floridian Club, services like complimentary picture hanging, home watch while you travel, and guest suite coordination aren’t “nice-to-haves”—they’re standards we uphold every day. These aren’t just words in a brochure. They are part of our culture.

6. Emergency Maintenance That Works

When you call with an urgent issue, you won’t be met with excuses or delays. A friendly, competent staff member will show up—and your emergency will be handled efficiently and respectfully.

7. Solutions, Not Excuses

No community is perfect, but how we handle challenges is what defines us. When problems arise, we respond quickly and thoroughly, always with your comfort and satisfaction in mind.

8. A Place You’re Proud to Call Home

Ultimately, our goal is to foster a community that is not only well-maintained, but also filled with pride and respect. You’ll feel it in how the grounds are kept, how your home is cared for, and how you’re treated by everyone on staff.

In an era where customer service has too often taken a back seat, the Floridian Club of Sarasota remains committed to old-fashioned, face-to-face, responsive service—with a modern touch. It’s not just where you live. It’s how you live. And that’s what sets us apart.

Experience the difference. Experience the Floridian Club of Sarasota.

Customer Service in Today’s World: Where the Floridian Club of Sarasota Truly Shines